Legal

Privacy Policy

How we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry or otherwise interact with Seven Media.

Last updated: September 2026

Seven Media respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry or otherwise interact with Seven Media.

1. Who we are

Seven Media is a UK-based media production and paid media agency.

For the purposes of UK data protection law, Seven Media is responsible for personal information where we determine how and why it is processed.

Contact:
Seven Media
London, United Kingdom
enquiry@sevenmedia.agency

2. Information we collect

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • Telephone number
  • Company name and job title
  • Business or project information
  • Information submitted through forms
  • Communications with us
  • Information relating to services you enquire about or purchase
  • Website usage and interaction data
  • Device and browser information
  • IP address and approximate location derived from it
  • Marketing preferences
  • Analytics, cookie and advertising data where permitted

If you become a client, we may also process information required to manage our relationship, provide services, communicate with you, issue invoices and maintain business records.

3. How we collect information

We may collect information when you:

  • Complete a website form
  • Contact us by email, telephone or social media
  • Book a call
  • Request information, a proposal or quotation
  • Become a client
  • Subscribe to marketing communications
  • Interact with our website

We may also receive information through service providers, analytics or advertising platforms, referral partners and publicly available business sources where permitted by law.

4. How we use your information

We may use personal information to:

  • Respond to enquiries
  • Communicate with prospective and existing clients
  • Provide our services
  • Prepare proposals and quotations
  • Manage projects and client relationships
  • Process payments and maintain records
  • Improve our website and services
  • Understand website usage
  • Measure marketing performance
  • Maintain website security
  • Send marketing communications where permitted
  • Meet legal, regulatory, accounting and tax obligations
  • Establish, exercise or defend legal claims

5. Lawful bases

Depending on the circumstances, we may process personal information under:

  • Contract, where necessary to enter into or perform a contract
  • Legitimate interests, including responding to business enquiries, managing client relationships, improving services, protecting our business and understanding marketing effectiveness
  • Consent, where you have provided consent for a particular purpose
  • Legal obligation, where processing is required by law

6. Marketing

We may send communications about Seven Media services where permitted by law.

Where consent is required, we will obtain it first.

You can unsubscribe at any time using the unsubscribe option provided or by contacting enquiry@sevenmedia.agency.

7. Cookies and tracking

Our website may use cookies and similar technologies for:

  • Essential website functionality
  • Security
  • Remembering preferences
  • Analytics
  • Website performance
  • Advertising
  • Attribution and conversion measurement

Where consent is legally required, non-essential tracking technologies should not activate until consent has been obtained.

Visitors should be able to manage or withdraw their cookie preferences.

8. Analytics and advertising

Where enabled and permitted, analytics and advertising technologies may process information such as device information, IP address, pages visited, website interactions, referral information, advertising interactions and conversion events.

9. Sharing your information

We do not sell or rent personal information.

Where reasonably necessary, information may be shared with service providers including:

  • Website hosting providers
  • CRM providers
  • Email and communication providers
  • Analytics providers
  • Advertising platforms
  • Form and booking providers
  • Payment providers
  • Accounting and professional advisers
  • IT and security providers
  • Contractors involved in delivering our services

Information may also be disclosed where required by law or necessary to establish, exercise or defend legal rights.

10. International transfers

Some service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps required by applicable data protection law, which may include applicable adequacy regulations or appropriate contractual safeguards.

11. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting, tax, contractual and reporting requirements.

Retention periods may depend on the nature of the information, purpose of collection, our relationship with you and applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or anonymise it.

12. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access is limited to people and service providers who reasonably require the information for legitimate purposes.

13. Your data protection rights

Depending on the circumstances, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion in certain circumstances
  • Restriction of processing
  • Objection to certain processing
  • Data portability in certain circumstances
  • Withdrawal of consent where processing relies on consent
  • Objection to direct marketing

These rights are not absolute and may not apply in every circumstance.

To exercise your rights, contact enquiry@sevenmedia.agency.

We may need to verify your identity before fulfilling certain requests.

14. Direct marketing

You have the right to object to the use of your personal information for direct marketing.

If you ask us to stop using your information for direct marketing, we will respect your request in accordance with applicable law.

15. Withdrawing consent

Where processing relies on consent, you may withdraw that consent at any time.

Withdrawal does not affect processing carried out lawfully before consent was withdrawn.

16. Automated decision-making

We do not intend to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects unless we specifically inform you otherwise.

17. Third-party links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of those websites. Visitors should review the privacy information provided by those organisations.

18. Children's privacy

Our services are primarily intended for businesses and professionals and are not directed at children.

We do not knowingly seek to collect personal information from children through this website.

19. Complaints

If you have concerns about how we use your personal information, contact us at enquiry@sevenmedia.agency.

You also have the right to complain to the UK Information Commissioner's Office (ICO).

20. Changes to this policy

We may update this Privacy Policy to reflect changes to our website, services, technologies, business practices or legal obligations.

The latest version will be published on this page and the "Last updated" date amended accordingly.

21. Contact

Seven Media
London, United Kingdom
enquiry@sevenmedia.agency